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USE CASES

How does a business insurance claim work?

Understand through examples what causes insurance claims in businesses.

1. The problem

A technology company executive has been accused of diverting company funds for their own personal benefit.

2. What was done

After an investigation, it was proven that the executive was innocent.

3. Outcome of the event

The insurer covered defense costs and reimbursed the executive’s payment while they were on leave.

1. The problem

An employee of a company clicked on a phishing link that installed malware on the company’s system, resulting in the interruption of their systems and operation for several days.

2. What was done

The company notified their Cyber Insurance provider, who initiated an investigation of the incident.

3. Outcome of the event

The insurer covered the costs of system recovery, including coverage for lost profits resulting from the interruption of operations.

1. The problem

A law firm is hired to defend a company in a legal proceeding. During the process, a documentation error occurs that harms the company’s defense.

2. What was done

The company activates the Professional Liability coverage and hires specialized lawyers to defend the accused law firm.

3. Outcome of the event

The insurer covers all defense costs and, in the end, the law firm is considered innocent of professional error charges.

1. The problem

A partner of a logistics company slipped and fell in a storage area, suffering serious bodily injuries.

2. What was done

The company has activated their general liability insurance, which has taken responsibility for investigating the incident and covering legal and defense costs.

3. Outcome of the event

The insurer reached an agreement with the injured partner, paying compensation for bodily injury covered by the general liability policy.